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How to

How to

Products: FDP Server

Functionalities: Engineering

9/30/2026

Connecting to an Enterprise Server or Enterprise Central

You connect to an Enterprise Server or Enterprise Central so that you can set the servers to reset mode.

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You reset the administrator password, if you are an administrator. For example if you have locked yourself out of WorkStation. Schneider Electric Buildings support team provides you with a temporary password for logging on to Building Operation and changing your administrator password.

Note:

To authenticate yourself to the Schneider Electric Buildings support team, you must state your user name and password, the unique logon ID (from the failed logon attempt), and the domain you tried to log on to.

To reset the administrator password

Contact Schneider Electric Support and get a temporary password.
In WorkStation, log on using the temporary password.
Change your password.

Important:

- To set an Enterprise Server or Enterprise Central to reset mode you must run Device Administrator as an administrator. Refer to Windows how to run a program as an administrator.
- Device Administrator must run on the same computer as Enterprise Server or Enterprise Central.

To connect to an Enterprise Server or Enterprise Central

In Device Administrator, click Servers and then click Add server.
In the EBO server type list, select Enterprise Server or Enterprise Central.
Enter something in the Password box. The server is added even with an incorrect password.
Click OK.